I went to investigate a user who did not receive an email for signing up. The admin screen showed a bounced score. I went to Admin->Email->Server setup & logs->Bounced(tab). I see the user listed on the Bounced report. When I click on the information icon for additional info, the following appears. …

[image] LotusJeff: the following appears. [image] "Discourse::NotFound" error when click "Email Type" field on admin/email/bounced That is the expected behavior when the bounced response was not processed by Discourse. The feature is working fine if Discourse receives the bounces, otherwis…

Bounced Email Info Not Found

Support

supermathie (Michael Brown) March 24, 2025, 3:39am 8

You’re right, this isn’t a great experience.

How do you have your site configured to process bounces? Is it receiving the information via a web hook but without the actual mail?

3 Likes

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Bounced Email Info Not Found

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