Hi, I logged out of my admin account in order to check what the site looked like as a guest and when I tried to log back in it said that an activation email was sent to my inbox. I looked in my inbox and there was nothing there. I tried this three times with no prevail. I also tried login with lin…

[image] Olle11: and it requires an activation of my admin account. Maybe it can help if you need to activate the account from the console: [image] How do I activate a user account via console? Development I don’t think there is a direct command for …

Oh damn… of course :man_facepalming: I’m a bit slow today…

That is alright I appreciate any help. I cant work on my forum at all because of this lockout and I am used to working on it everyday. Safe mode does not work either because in order to use safe mode you need to be logged in as admin.

Or perhaps this: ./launcher enter app rake admin:create Because when used email that is already in use for an admin it will ask if wanted to give new password. Hopefully I don’t hallucinate this time :face_with_peeking_eye:

Thank you. This should at least let me login and let me check the logs on Sidekiq as to why the emails are not sending. I will come back here when I have managed to log in as an admin and checked the logs.

This might also be of help, thank you, I will come back here when I have (hopefully) managed to log in and can go on towards the next step.

I tried this in console and was met by this message, what am I doing wrong? [image]

Are you sure you are in the right folder? The one with app.yml in it?

rails with s. There is a typo it seems.

Yippie rails c worked to activate my admin account. Now what is remaining is to find out why the emails are not sending, this is what I recieve at Sidekiq/retries: [image]

SMTPAuthenticationError: 535 Incorrect authentication Are you sure that your email credentials are correct?

Logged out and cant login - emails not sending?

Product Support

Andrew_Rowe (Andrew Rowe) March 31, 2025, 12:10pm 18

try sending an email using the test button

found here

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Logged out and cant login - emails not sending?

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