Hello, as an administrator, I sent a personal message to 562 members, but after a few days I noticed that I only had two views of this personal message. This seems completely impossible to me, so I’m wondering what happened. Why weren’t my members notified that they had a personal message? Do you ha…

[изображение] patrickemin: But I’m thinking, when a user registers on my site, the default setting for receiving e-mails is “Never send me an e-mail when I receive a personal message” Is this the case? I don’t know how you configured the Default email messages level site setting. By default i…

Did something go awry and they never received it? Does the PM show up in their inbox? (And can you see the notification for it on one of the user’s notifications page?)

Good idea, yes on their notification page the PM is there. I am thinking of a setting par user (by default) which would prevent them from being notified ?

How about the emails? Anything in your email logs to confirm a notification was sent out or skipped? Was it to 562 individuals, or a message to a group? When you spot check a few, have they definitely visited the site recently enough to have been able to see the PM?

Hi, I will check all that with my tech admin and come back here later, thanks .

But I’m thinking, when a user registers on my site, the default setting for receiving e-mails is “Never send me an e-mail when I receive a personal message” Is this the case? Because if so, that explains my problem. I sent personal messages. But no email was sent except for people who changed this d…

[изображение] Moin: Default email messages level Ok it was on always, and I found that most of my PM went through email ok, so it’s more a question of why my members did not react to my solicitation, but that’s another matter :wink: Thanks for your help !

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Moin 04.Июль.2025 01:44:50 7

I don’t know how you configured the Default email messages level site setting. By default it’s always

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Тема		Ответов	Просм.
Sent PMs shouldn't appear in the Personal message inbox Feature	5	824	11.10.2021
PMs appearing in email but not in Discourse Support	5	427	17.04.2024
Email notifications not sent for PMs to built-in groups Support email	6	93	09.07.2024
Email notification for private group messages Support	16	1141	08.08.2021
Should always receive email notification of PMs UX pr-welcome	4	1191	27.05.2022

Отправлено в 17:56, ни одно не просмотрено

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