Reactions are not available

Product Support

AI-generated summary

TeoStel is seeking help troubleshooting the Discourse Reactions plugin, reporting that reaction buttons are entirely missing, even when switching skins and using the latest beta8 version. JammyDodger points out that reactions now occupy the Like heart icon and suggests checking for errors in the logs or browser console and testing across devices. Ethsim2 advises checking the plugin settings within the admin panel [image included]. TeoStel confirms there is no heart icon present, and provides a screenshot of their plugin configuration. Ethsim2 asks to check the /logs for errors. Ultimately, Moin identifies the issue: likes were disabled in the site settings post menu configuration [image included], and TeoStel confirms that was the problem agreed with and thanks Moin.

1

Hello all,
I need your help to troubleshoot reactions. I have plugin enabled but none of the reactions are visible. Like there is no button at all. I am using the latest beta8 and default skin. I also checked other skins and reaction button is not available on other skins as well.

Best and thanks on advance.
TS

2

There isn’t an extra button for them, they occupy the Like heart. Are they not showing up when you hover/long-press on the empty heart icon on a post?

Also, are there any errors in the /logs or in your browser console? Is it specific to one device or across multiple?

3

double-check for these settings in your admin panel → plugins → Discourse Reactions

A brightly coloured hot air balloon, adorned with numerous patches, floats serenely against a clear blue sky, creating a picturesque and cheerful scene. (Captioned by AI)
A brightly coloured hot air balloon, adorned with numerous patches, floats serenely against a clear blue sky, creating a picturesque and cheerful scene. (Captioned by AI)1206×1296 146 KB

4

There is no heart icon at all.

My plugin configuration screenshot below.

A fluffy, ginger cat is curled up asleep on a vibrant, patterned patchwork quilt, appearing very comfortable and relaxed. (Captioned by AI)
A fluffy, ginger cat is curled up asleep on a vibrant, patterned patchwork quilt, appearing very comfortable and relaxed. (Captioned by AI)1179×2113 198 KB

5

hmm strange

try the URL yourdomain.TLD/logs , any errors in there?

6

Are likes part of your post menu configuration in the site settings?

Screenshot_20250703_221505_Firefox
Screenshot_20250703_221505_Firefox1852×1030 191 KB

7

OMFG, you’re the man. TYVM.

Lots of love
TS

8

You’re welcome - though I’m not ‘the man’… not even a man, actually