Sanika_Barve is concerned about system-generated emails sent to users on their Discourse forum, including trust level promotion emails. They want to identify, understand the triggers for, and disable these emails. Moin identifies the email as a notification for trust level promotion. Sanika_Barve successfully disables this email but seeks help to find other emails being sent. Moin asks for clarification on the main concern. Sanika_Barve clarifies they want to identify, understand triggers, and disable all unknown emails. NateDhaliwal provides a link to disable email notifications and mentions various types of emails sent by Discourse, but notes that disabling all emails may affect essential ones like email verification.
My users are receiving system generated emails from discourse. I am unaware of these, or the triggers that cause them. How and where do I find these emails on my discourse admin so I can manually disable or edit them?
Here is the draft of one of such emails we found:
Hey there. We see you’ve been busy reading, which is fantastic, so we’ve promoted you up a trust level!
We’re really glad you’re spending time with us and we’d love to know more about you. Take a moment to fill out your profile, or feel free to start a new topic.
We tried checking in the ‘sent’ email logs, but there is a loading error in these logs and we’re unable to check all sent emails.
But note that the email verification emails may not then send.
Users have a setting to receive no email for the activity summaries (under user > preferences > email).
Also, disable the activity summary emails, you can look at the disable digest emails site setting.
Emails are sent for many purposes: password reset, activity summary, PMs, chat messages, even replies to posts. I’m not sure if you can disable only certain things, though.
