Hi, I have configured the “Triage posts using AI” automation for content moderation on my platform (madeira.community — a multilingual business directory for Madeira island). The automation works perfectly for public posts. However, I enabled “Include personal messages” option and found that DMs b…

I can confirm that they were not processed, the topic ID’s of those PM’s (210, 211, 212 and 214) and post id’s are not in the ai_api_audit_logs table. I think “Topic Type” “All topics” means all topics that are not private messages. Could you try to leave that one empty?

[이미지] Denis_Kovalenko: Does “Include personal messages” actually support scanning DMs between two regular users (non-staff)? Yes it does, if you enable that option it should be scanning PM’s. [이미지] Denis_Kovalenko: and found that DMs between regular users are not being scanned at all. …

“I tested it by sending a private message between two regular users (testUser to darinauser, both non-staff) with clearly illegal content: ‘кокаин. оружие. гранаты’ and ‘порно. грязь. разврат. насилие’. The messages were delivered and not flagged. The Review Queue remained empty. The same content in…

"That worked! Thank you Richard. Leaving the Topic Type empty fixed it — DMs between regular users are now being scanned. I’m now planning to set up two separate automations: One for public posts with a strict moderation prompt One for private messages with a lighter prompt — flagging only the mo…

Hmm “all topics” does seem a little unclear in this context… maybe we should update to clarify all topics topics (all categories) Public Topics (exclude all secure categories) topics (public categories only) personal messages only

The “All Topics” part made me think all content would be reviewed. I didn’t even consider that leaving the field blank would result in all content being reviewed.

I think having a single dropdown is pretty limited and three separate options would be better and definitely more clear to a user. public topics yes/no non-public topics yes/no private messages yes/no There are 8 possible situations and the drop down only covers four of them.

maybe so ? All ( topics + pm ) public topics only non-public topics only non-public + pm private messages only

That does not cover “regular topics ( both public and non-public), but no PM’s” which would be a pretty logical choice. And, albeit a less likely choice, “public topics, and PM’s”

AI 트리아지 자동화가 일반 사용자 간의 DM도 스캔하나요?

지원

Denis_Kovalenko (Don't worry - Be happy) 4월 6, 2026, 4:16오후 7

“모든 주제”라는 문구를 보고 모든 콘텐츠가 검토될 것이라고 생각했습니다.
필드를 비워 두면 모든 콘텐츠가 검토된다는 사실은 전혀 고려하지 않았습니다.

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AI 트리아지 자동화가 일반 사용자 간의 DM도 스캔하나요?

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