Office 365 Email response to Discourse broken

AI-generated summary

The discussion revolves around a bug in Discourse where email responses from Office 365 are not properly parsed, resulting in unwanted content being included in the response damianwilczek. The correct behavior should be for Discourse to remove the content between the two red lines, as shown in the images provided.

To troubleshoot the issue, sam requested confirmation of the latest version and a copy of the raw emails. damianwilczek confirmed the use of the latest version (v1.6.0.beta1 +20).

Despite the high priority of the issue for damianwilczek, zogstrip stated that the fix requires significant work and is not high priority. zogstrip estimated the fix to be implemented within a week or two but did not make any promises.

In subsequent updates, zogstrip confirmed that the issue is still on the to-do list, and damianwilczek inquired about the progress after five months. codinghorror suggested expediting the handling of the bug by purchasing a hosting contract.

HI,

after few test we noticed that discourse have a bug in prassing email answers from Office 365 sent via Email.

How to reproduce it:

  • Create a Topic
  • Wait for discourse Email
  • Respond to it via email

After this you can check on Discourse you answer and you see something like this:

We think the correct behavior should be that discourse remove the whole Content between these 2 red line - remove the replies contained in Mail.

1 Like

and here how it look’s in outlook:

For any such issues we are going to need

  1. To confirm you are on latest
  2. Have a copy of the raw emails sent to @zogstrip via a PM
1 Like

Yes we use the latest version of Discourse (v1.6.0.beta1 +20)

Hi, Any progress here?

It’s on my :pencil: list but it’s not high priority since the fix requires a lot of work and you’re the only one to report that issue.

4 Likes

I know you have lot of work but we need this fix, it’s have for us a very high priority. Can you please tell me when - probably - this bug will be fixed?

Probably this week or the next one. But not making any promises though.

1 Like

Note, as per all bugs and features, our hosted customers always take priority. If you want to bump priority best way to do it is sign up or contribute a fix.

2 Likes

HI, it’s again me, :slight_smile:

i have one ( maybe two ) question it’s this bug fixed? If not then when can i expect it?
It’s been exactly 3 months since i reported the bug.

Cheers Damian

Not yet fixed. Still on my :pencil: list.

HI, it’s again again me,

could it be that the bug is now fixed?

Any progress on this Issue? It is now 5 month…

Did you wish to buy a hosting contract to expedite the handling of the bug? You can sign up here https://discourse.org/buy