Activation Not send

Support
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1

Hi, I recently reinstalled my server with the forum on it and now I’m having problems sending emails to the admin account again, and I looked in the log and there’s nothing there except

Processing by FinishInstallationController#register as HTML

Parameters: {"authenticity_token"=>"don't give value", "email"=>"Jannik@Nordverkehr.eu", "username"=>"Jannikjbi", "password"=>"[FILTERED]", "commit"=>"Register"}
start
Redirected to https://forum.nordverkehr.eu/finish-installation/confirm-email
Completed 302 Found in 19ms (ActiveRecord: 0.0ms (0 queries, 0 cached) | GC: 0.1ms)
Started GET "/finish-installation/confirm-email" for 77.3.233.40 at 2025-01-31 19:14:22 +0000
Processing by FinishInstallationController#confirm_email as HTML
Rendered layout layouts/finish_installation.html.erb (Duration: 8.6ms | GC: 0.3ms)
Completed 200 OK in 11ms (Views: 9.3ms | ActiveRecord: 0.0ms (0 queries, 0 cached) | GC: 0.3ms)
done

I filled out everything correctly, my email hoster is strato

1 Like
2

Probably not. See Troubleshoot email on a new Discourse install

3

Screenshot 2025-02-01 002530
Screenshot 2025-02-01 002530722×499 28.7 KB

Actually look here

4

Hmm, maybe set the port to 465? Not very sure.

The image displays the details of two inbox servers, pop3.strato.de and imap.strato.de, along with their respective ports (995 and 993), and an outbox server, smtp.strato.de, identified by a red circle, along with its port (465). (Captioned by AI)
The image displays the details of two inbox servers, pop3.strato.de and imap.strato.de, along with their respective ports (995 and 993), and an outbox server, smtp.strato.de, identified by a red circle, along with its port (465). (Captioned by AI)1080×537 143 KB

(Taken from The STRATO Email Server | STRATO)

3 Likes
5

Ahh, Thanks

1 Like
6

Hi @jannikjbi

I got a similar issue. I bought a mail service from strato and would like to use it for discourse but get this error:

==================== MAIL TEST ====================
For a robust test, get an address from http://www.mail-tester.com/
Or just send a test message to yourself.
Email address for mail test? ('n' to skip) [admin.discourse@domain.net]: test-dj0qyymtu@srv1.mail-tester.com
Sending mail to test-dj0qyymtu@srv1.mail-tester.com. . .
Testing sending to test-dj0qyymtu@srv1.mail-tester.com using smtp.strato.de:465, username:discourse@domain.net with plain auth.
======================================== ERROR ========================================
                                    UNEXPECTED ERROR

Net::ReadTimeout

====================================== SOLUTION =======================================
This is not a common error. No recommended solution exists!

Please report the exact error message above to https://meta.discourse.org/
(And a solution, if you find one!)
=======================================================================================
Replacing: SMTP_PASSWORD
Replacing: LETSENCRYPT_ACCOUNT_EMAIL
Replacing: DEVELOPER_EMAILS
Replacing: DISCOURSE_DB_PASSWORD
Replacing: Sending mail to

Can I ask you which mail server you use?

7

I use Brevo which gives 300 emails a day on the free plan.