Admin account confirmation email not received

Hi everyone,

I’m new to Discourse and currently setting up my forum on a DigitalOcean VPS. I created my admin account using a ProtonMail email address, but I haven’t received the confirmation email yet. It’s been over an hour.

Could you please advise:

  • How long does it usually take to receive the confirmation email?
  • Is there something I can check or do to troubleshoot this issue?
  • Any common pitfalls for beginners setting up SMTP or email sending in Discourse?

Thanks a lot for your help! I’m still learning and want to get everything set up properly.

Best regards,

1 Like

Hi, it must be due to some SMTP settings error or usually the mail comes asap.

try running

cd /var/discourse
./discourse-doctor

provide an email address you can check to see if the mail deliverability test comes through, if all else ok.

Otherwise, Let us know what error you get?