Users are discussing the ability to mute all chat push notifications. Earnie_Baird initially inquired about this feature, pointing out the inconsistency in notification settings between chat and email. They suggested adding a dropdown for chat push notifications with options for “Only when away” and “Never.”
Lindsey responded, stating that it’s currently not possible to turn off chat push notifications at the user preferences level. A workaround involves disabling push notifications for each chat channel and DM by switching “Desktop notifications” and “Mobile push notifications” to “Never.” However, this isn’t ideal, especially for communities with numerous channels. Lindsey has converted the discussion to a feature request to gauge interest in better supporting this need.
Is there any way to mute chat push notifications?
I might be missing something obvious. Any help appreciated.
Will wait to see if anyone replies to this but might put in a new post in feature around this.
Basically “Chat Push Notifications” should be handle consistently with how Email notifications are set up on this page. There should be a drop down for them with options for:
Hey @Earnie_Baird, thanks for reaching out. I’m afraid it’s not currently possible to turn off chat push notifications only at the user preferences level.
At the moment, your best workaround would be to disable push notifications in each of your chat channels and DMs. You can do this from the settings area by switching Desktop notifications and Mobile push notifications to “Never”:
I can understand that this isn’t ideal, though, especially for communities with lots of channels. I’ll convert this to Contribute > Feature so we can start gauging interest for better supporting this need.
