I’m not totally sure if this can be counted as a bug, but because Chat is now acting differently than topics I’m counting this as a bug.
With topics and posts, basically everywhere, an admin can edit everything. But that is not situtation on chat and there a message can be edited only by writer.
If this is by desing and I’m doing more or less another feature request so it shall be: can that behaviour change such way an admin has editing rights over every chat message?
I had one user who send a printscreen with a little bit too sensitive information I would like to crop it more but I couldn’t because I wasn’t allowed edit other’s message.
Sure, I loggeg in as that user and fiex it, but that is not very stylish solution.
I’ve moved this to feature, but I do think it’s reasonable to expect that folks who can edit other users’ posts should also be able to edit other users’ chat messages.
I’m not sure it’s been discussed prior to this though, so it may be helpful to pause and think “why not?” as well.
I’d argue, at least, that it’s more important for this feature to exist in posts, where content are more durable and discoverable, and less important for this feature to exist in chat, where messages scroll off the page, and some reply-noise to ask the user to edit it themselves is less objectionable.
Not saying we shouldn’t do this on those grounds, but for those reasons, I’m not yet ready to jump to prioritize this and I can understand why it hasn’t come up yet.
It’s good to hear examples though, and interesting that in your case, @JammyDodger, you chose to delete the message.
That’s the only option available, I think. If a portion of a chat message is undesired (a word, sentence, or image) then you can either leave the whole thing or delete it. There’s no middle ground.
Was about to create a new topic but found this one after a second search. I feel this doesn’t need a ton of explanation, but it would be very helpful to have the ability to edit chat messages of users much like we can for posts in a topic.
This is of course valuable for moderation of all severities, as Jammy mentioned. Sometimes it’s that someone incorrectly described something:
*X product only allows a rate limit of 5 calls per minute" (when its 5 per second)
Others may see that and think, “That product is bad, not for me, etc.”
On a more severe case:
We run live events on our Discourse platform now. We have dozens/hundreds of comments coming in. While we have many controls in place to prevent spam/unwanted behavior, it can still happen. This alone makes the moderation of chat a serious need for the enterprise.
