I’m looking at trust levels in my community. I hope you don’t mind if I think out loud here - please jump in if you have suggestions based on your experience. If you changed the names for trust levels on your discourse, what names did you choose and why?
Here’s my current thinking for changes I’d like to make in my community:
- TL0 = new (change to “New Arrival to the Forum”)
- TL1 = basic (change to “Forum Reader”)
- TL2 = member (change to “Forum Contributor”)
- TL3 = regular (change to “Frequent Forum Contributor”)
- TL4 = leader (change to “Forum Moderator”)
To explain a bit further:
- our forum is only one of many services we provide to members of our community. So it is quite possible for a member to be a community leader (e.g. faculty at a leadership course, authored a publication, etc) but still a new user or lurker in the forum. Hence the narrowed titles to e.g. “Forum Reader”. Might work but clunky.
- it seems to make sense to use names that more directly indicate what they mean. So for example TL1 is really about people who have been reading a bit in the forum but have not yet jumped into conversations yet. TL2 is about people who have taken the plunge. They are involved.
- So far, we appear to have only acquired one TL3 member organically.
- We will be inviting people to become forum moderators for renewable 6 month terms. We will start them off as TL4 and as they grow into their role may give them moderator privs as well. It would be nice to give them the ability to whisper on topics they have access to.
- Moderators typically are staff members who need access to the stats and user list on the admin dashboard, as well as whispers. We’d like to downplay these folks in favor of TL4 because not all of them are actively involved in moderating discussions on the forum.
- We only have one admin (me). Occasionally I give others access temporarily, e.g. when I go on vacation or when a programmer needs to jump in to help.