I started off our new Discourse forum with me as the designated sender of the Welcome Message. I figured this would be a nice way to give the message a human touch, and I did indeed have a few pleasant exchanges, just like I had here here on Meta when I got my welcome message from @codinghorror
Problem is, I now have hundreds out outgoing messages crowding up my Messages. When I went there to find an exchange I needed to reference it was really difficult because all of the messages are titled the same as well!
I am using @system however for different reasons on one of my largest installations.
image download event notifications are important to ensure the post still looks the way it should, those don’t make sense coming from a normal user, however they do from @system.
technical issues are dealt with by myself and only technical problems, it makes no sense for me to be the replacement @system user as I do not handle community issues and I should not be sending the welcome messages.
Usually nobody logs in as @system because there is no point to, we have separate representatives for community issues and it would make sense for one of them to handle it - but then as tech support I loose visibility of the other important events. Discourse - doesn’t seem to allow for this.
Only one personal message to @system has been missed - although it was a surprise to find it.
I agree this is annoying, however, note that search within your PMs works fine if you want to find a particular message. Try initiating a search from the messages tab on your user page – there is a checkbox for it – or view the search help.
Longer term we do need a way of segregating out all the thousands of welcome PMs…
My suggestion would be to not show the welcome messages in the sender’s PMs until there is a reply. (Filter it out from the message lists and counts until posts > 1.)
Is there any common scenario you’d want to see it otherwise? I guess it helps keep tabs on the latest users to join in case you want to reach out to someone you might already know, but that seems rare.
I changed my default sender to @system a while back because my inbox was getting crazy (I don’t know how you manage @codinghorror!) but am realizing that I’ve probably missed out on users replying to the welcome messages, which is unfortunate.
Any idea when this is going to happen? My message box is pretty useless with 25000+ welcome messages I did succeed in finding a message a few times, but would be really cool if they could be hidden, somehow.
Or moved to @system (which in turn appears to be the specified admin) and replies goes to the admin specified…
I’d be satisfied with having a way to archive all these messages… Eg have an inbox and archive of PMs. That way you look at them and move them out of sight when you’re done with them. When a reply comes in the messages move back to the inbox.
How exactly were you able to change the email address of @system?
Mine is defaulted to no_email and anytime I try to change that place holder address with my forum’s contact email, it doesn’t work. I go to the Email tab and click Skipped and see the message did not send as no_email is not a valid address.
So I cannot validate a new address as the current email address is invalid. Odd.