No, sorry, I’m also lost. The problem I described seems quite different to me: I don’t want to close topics as long as it’s not easy for people with a similar issue to reply-as-linked topic and because of that I can’t use auro-bump because it will bump stuff that probably shouldn’t be bumped.
Oh, maybe you are saying that your requested feature (prevent auto-bump based on tags) would also solve my problem? Is that what you mean? - Well, technically yes, I could tag go ahead and tag all those old open topics to prevent them from being bumped, but no, I don’t think I’d bother. I’m fine with leaving them open for now. I guess my point was a more general one of making closed topics “less closed” in a sense.
But back to your problem: as I understand it, you have two types of old topics,
- abandoned: these are lost causes and should not be bumped and be closed.
- pending: these should be bumped and not be closed.
I think what I’d do is simply turn off auto-close and instead use auto-bump as a follow-up mechanism that reminds staff to manually close the topic when they think the time is ripe.
Another way of putting this is: how do you know whether any given open topic is abandoned or pending? The only way of knowing is by looking at it (possibly repeatedly) and making a decision. Auto-bump is the mechanism that helps you do precisely that.