Best way for staff to send notifications about posts

Support
2

Lots of existing topics on this here, a quick search should bring them up.

In short, you have 3 options I can think of off the top of my head (I’d recommend #3):

  1. Mention all your users by username in the post. Not ideal, looks messy, and may require site setting changes based on the number of users you have.
  2. Mention @trust_level_0 which will notify users TL0 and above (all users). May require a site setting change to increase max user notified per group mention.
  3. Create a category which all users watch the first post of. You can use How do I set category tracking level defaults historically to change the user preference for all users to watch the first post of your new category.
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