Broken pasted from email image in post?

[Canapin (Coin-coin le Canapin)]

Hi.
One of my users pasted an email message into a Discourse post:

Thierry Bouché

The image doesn’t work:

However, it works in the message preview:

Here’s the generated markdown code :

![](https://webmail1m.orange.fr/webmail/fr_FR/tinyMCE/plugins/emotions/img/animes/complice.gif)

Here’s the produced HTML code:

<p>C’est de l’ancien (donc de l’historique), alors il faut se remettre dans le contexte, une montagne pas très connue, ça bouge pas trop… <span alt="" class="broken-image" title="Cette image ne fonctionne pas"><svg class="fa d-icon d-icon-unlink svg-icon" aria-hidden="true"><use xlink:href="#unlink"></use></svg></span></p>

The image shows up if I rebuild the HTML, but it will be broken again after a while.

download remote images to local setting is enabled.

Any idea why the image breaks?

[codinghorror (Jeff Atwood)]

This is usually because email providers have very aggressive image hotlink prevention, they do not want people using email image URLs anywhere outside their webmail domain.

[Canapin (Coin-coin le Canapin)]

Thanks for the explanation.

Any way to circumvent that?

Since my forum is supposed to download external pictures, I’d expect that it actually download the picture to display it, but I don’t know how it works for websites that prevent hotlinking.

[Arkshine]

Oh, it happens on my forum too. I thought it was due to my late database manipulation!
Actually, I believe it’s the first time I see “broken” images. Any improvement on this behavior would be welcomed.

[Stephen]

Webmail links will work in the preview as the local browser already has a copy.

Copy + paste won’t work unless you can find a way to paste the image itself, rather than a link to the image. Links will never work because your discourse server isn’t authenticated to the Webmail, so can’t access the asset.