I had default value for “max assigned topics”. One of the employees reached this limit, so I couldn’t assign anything to him. Then I found the setting, changed it to 100, and can’t assign anything to him yet, only error message changed.
Please take a look at screenshots below.
AI-generated summary
Bug - increasing “max assigned topics” doesn’t help
A user, poglazoff, encountered an issue where increasing the “max assigned topics” setting from the default value to 100 did not resolve the problem of assigning topics to an employee who had reached the limit. Despite the error message changing, the user was still unable to assign topics.
jomaxro attempted to reproduce the issue on try.discourse.org but was unsuccessful. jomaxro suggested checking if Discourse and the Assign plugin are up to date, which poglazoff confirmed but the issue persisted.
Srinivas_Chilukuri1 reported a similar issue, where a user with no assigned topics could not be assigned to a topic. JammyDodger suggested a possible scenario where the issue might occur: assigning a test user the maximum number of topics and then moving them to a category they don’t have access to, resulting in an empty assigned page but still allowing selection from the assign dropdown.
1 Like
I am unable to reproduce this on try.discourse.org. With default site setting, assigned topics until the user reached the limit. I then changed the site setting to 15, saved it, refreshed the page, and attempted to assign the user to a topic. It worked.
1 Like
Thank you for quick response.
Nevertheless problem is still here for my installation. What should I do to investigate the problem?
1 Like
First step: confirm both Discourse and the Assign plugin are fully up to date.
1 Like
Unfortunately I can’t think of any other suggestions. Without being able to reproduce the issue, it’s hard to come up with ideas.
2 Likes
I’ve been trying to replicate this, and the only way I’ve managed so far is if I assign a test user the maximum number of topics, and then move them all to a category they don’t have access to. This shows their assigned page empty (from their view), while also allowing them to still be selected from the assign dropdown (which then pops the message that they’re already at their limit).
Does this sound like it could be similar to your situation?