I’m a discourse newbie and this is a feature that will help replace our ageing ticket portal. Are there priorities that cab assigned to topics like in the ticketing systems?
mrcasa (Mr. Casa) #1
How to Use Discourse as a Private Support/Ticket System
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steko (Stefano Costa) #2
Have you looked at this topic:
I don’t think there is a native way of attaching priorities to topics (in your case, tickets) but it could be easily implemented using the official tags feature.
system (system) #3