Can incoming Discourse email support replace old ticket portals?

I’m a discourse newbie and this is a feature that will help replace our ageing ticket portal. Are there priorities that cab assigned to topics like in the ticketing systems?

Have you looked at this topic:

I don’t think there is a native way of attaching priorities to topics (in your case, tickets) but it could be easily implemented using the official tags feature.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.