Hello Everyone,
I am planning to build a Support HELP or FAQ for my app. I was considering using NodeBB or Discourse and was wondering if I can just use it to build a help section. At the start, I dont want any user discussion and just use it as help support. I dont have time to moderate the content for liability. Later I wish to build a discussion and topic for community building. Would appreciate any feedback.
Thank you
Yes this is possible. @hawk can community team elaborate on this, point to a blog post, or howto topic?
Hey there,
We use Discourse as knowledge base. Check out our howto category at https://meta.discourse.org/c/howto. We allow discussion, but you could easily use category security to restrict it to read-only for general users. Then when you’re ready, you could remove that restriction very easily.
I elaborate on this a bit more in the last section of this blog post. How Does Team Discourse Use Discourse?
Do you think that would suit your purpose?
Thank you @Hawk and @codinghorror. I think this can fit our use case pretty nicely.