We were having a software issue on our forum and we had to do an update.
I created a thread and posted in it that full functionality has been restored.
I pinned that post globally so it would pop for everyone on the forum. I have now deleted the post and thread but the banner is still coming up when I visit the forum as an incognito user.
Because I have deleted the post and thread I cannot go back and “unpin” the post before I delete it.
I couldn’t reproduce the issue. When I delete the topic (pinned as a banner), the banner is still here but disappears after reloading the page.
It doesn’t appear as well as a visitor or with another browser.
that’s strange, I just tried it again and it does stick for me Until I pin a new one. we did do a software update to the version I mentioned above. Let me check what the previous version was.