Chat Doesn't Work on IPads / Other Devices in Landscape

A few users have reported that they are unable to use Chat on iPad,Samsung Fold and other devices.

Testing this out: everything works fine on iPad in portrait as channels appear on the left pane and the current channel or DM is on the right pane.

If you turn the device to landscape however, you only see the right pane and there is no UI available to leave the channel (unlike on mobile where there is a back arrow at the top with the channel name).

Many (most?) iPads are used in landscape so this is problematic.

Possible solutions:

  • Can a back arrow be added for iPads in landscape?
  • Alternately if mobile styles could be forced somehow that would work too

Any help greatly appreciated.


10gen, latest iPadOS and DiscourseHub

Can you please show how it looks on Safari?

None of our users are on Discourse Hub and would guess it makes up a pretty small % of users for most sites.

Totally same.

Not sure what to tell you… this is me using chat on meta.discourse.org on an iPad Mini with latest OS. Others are using full size iPads and other devices.

The screenshots don’t lie. There is no way to leave a channel or DM once you’ve joined in landscape as there is no left rail or back arrow at the top near the channel name.


Perhaps you would like to try setting Chat separate sidebar mode?

Because even here the layout is same as I showed — but sure, when one have small screen, like mini or is using the sidebar of Safari, the sidebar here doesn’t stay open.

I’m not sure if this is a bug, but more like UX