Confusion between Reply To and Reply List in email responses

IIRC, adding the header made some different mail software behave correctly. The history should be on Meta somewhere.

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I’ve had a quick look. It seems that this is the genesis of the List-Post header: Emails are not threaded in Outlook 2013 - #5 by codinghorror

I’m not sure that it was fully thought through or that it was relevant to the problem being solved there (but again I’m still learning here myself).

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Looks correct to me. What’s incorrect is mail software that ignores the Reply-To address … it’d be like you introducing yourself to me as Jonathan, but no, I insist on calling you Edward instead. :wink:

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It sounds like Thunderbird uses the List-Post header for “Reply to List”, and the From header for “Reply” (ignoring Reply-To, which here is the same as List-Post). This makes some sense on some potential settings of a mailing list (e.g. the Reply-To might have been set by the mailing list rather than the original sender) as it would allow “Reply to List” to go to the list and “Reply” to go to the original sender (where otherwise it would also go to the list).

The absence of List-Post should remove the “Reply to List” button (Thunderbird 3 for users - Mozilla | MDN).

I guess that without the “Reply to List” option, the “Reply” button would send email to the address in the Reply-To header as expected.

I’ve got two related questions:

  1. Why does Discourse use the List-Post header (as you only ever want an email to go to the Reply-To address)?
  2. Does Thunderbird respect Reply-To when List-Post is not set?
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Good question! In my installation I didn’t check the mailing list feature, but now all post where send as mailinglist (with List-Post Header). In my opinion is this a bug.

Yes, before this change (https://github.com/discourse/discourse/blob/8da9a3f82f341c081b340d0c0be3358eb0f2d348/lib/email/sender.rb#L176-L179) mail doesn’t have List-Post Header and I could answer to disourse with reply-to function.

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Unfortunately, that extension no longer works in the latest version of Mozilla Thunderbird. Is there a more up-to-date version of that extension?

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I don’t know. I don’t use Thunderbird and only came across it as I was researching the issue.

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I’m attempting to get into contact with the Thunderbird team. They should be able to offer further assistance and determine if this really is an issue with their software or not.

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Thank you for trying to get their attention! I hope that other people get involved too. :smile:

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Good news! I finally received a response!

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Oh fantastic! I hope they really did change it recently! Thank you for following up.

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Would an alternative be for Discourse to stop using List-Post (and continue just to use Reply-To)?

(I think List-Post was added blindly/irrelevantly while solving another problem and caused this problem.)

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Well, there’s only one way to find out! :wink:

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I ran into this problem and after some digging found that the culprit for Thunderbird’s behaviour is the ‘mail.override_list_reply_to’ configuration variable. At least in recent versions of TB it ships with a default boolean value of True. Setting this variable to False allows a simple reply to respect the value Discourse sets in the ‘Reply-to’ header. You can test this by accessing the Config editor from the Thunderbird preferences menu and searching for the ‘mail.override_list_reply_to’ variable and toggling the value False.

I don’t think it is practical to ask all users to change their Thunderbird configuration, but referring to this variable might be helpful in talks with Mozilla about this issue.

Update: seems like TB actually introduced this since release 52.4.0

And this is the bug report where someone decided this was a good idea.

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Yes, it seems to be a combination of that and Discourse’s unnecessary use of the List-Post header.