Create New personal chat is a bit odd

[Don]

Hello,

I think creating the personal chat works a bit odd now. I mean, if userA creates a new personal chat but hasn’t posted anything to the channel, then to userB show up an unread green (1) badge which is in this case indicates that a new personal channel has been created?

I think it would be better if the new channel is only created for userB when userA sent the first message.

Thanks

[joffreyjaffeux]

This is also in our internal listing, hopefully I can adress this soon

[chapoi (Charlie)]

@joffreyjaffeux I think this is long fixed by now, no?

[joffreyjaffeux]

No it’s not. It’s non trivial to fix. I have started work on this and a lot of refactoring of last months are steps towards this.

[kristof_vk]

https://meta.discourse.org/t/chat-notification-green-circle-without-having-new-message-by-just-opening-the-chatbox/267530/7

I have the same issue, it’s hella annoying Same when you have personal chats on the left side, and click it, the other person gets the notification and when they click it, see nothing, then I get the notification… #infiniteLoop

Maybe this could be less trivial?

[kristof_vk]

We’ve come across a funny bug so whenever I open the chat box towards my friend Simon, but I do NOT type anything. He gets a notification (green circle ball) next to our chat window.

If he checks his messages, he obviously doesn’t see anything because I haven’t typed anything. BUT this makes it so that I get a green circle next to his name. Resulting into an infinite loop of chat notifications without writing any chat messages.

I’ve had it a few times with different people now.

[Moin]

I have the impression you misinterpret the online indicator as a message indicator. The online indicator appears as soon as you open the chat

@khenmu

If you have new messages in Personal Chats, the icon will have a green dot.

Online users will have a green border around their avatar, unless this is suppressed due to them having toggled Hide my public profile and presence features in their interface preferences.

[kristof_vk]

Not at all.

These green balls (not showing personal chats, since I don’t want to expose their names)
or Maybe it is, but then it’s super weird behavior… If I click on the chat the ball disappears. Which would be weird behavior since they are still online. It basically disappears when I read the chat window.

Also next post has an example of having a chat notification the same way without having any chat ongoing.

[kristof_vk]

Another example from another user: (this was our first chat ever so I didn’t even have a personal chat window on the left side open)

[kristof_vk]

I also see this:

If I click it, it just opens a chat where there is no new message.

Sorry for the triple post but new members can only put 1 embedded picture in a post

[Canapin (Coin-coin le Canapin)]

Hey kristof,

It seems the same issue that is described here:

Create New personal chat is a bit odd

Hello, I think creating the personal chat works a bit odd now. I mean, if userA creates a new personal chat but hasn’t posted anything to the channel, then to userB show up an unread green (1) badge which is in this case indicates that a new personal channel has been created? I think it would be better if the new channel is only created for userB when userA sent the first message. Thanks

Can you confirm?

[kristof_vk]

@Canapin

Can you confirm?

Yes but it’s a bit more. because if the chat window already exists then you open it, you’ll have the same effect. (probably the same)

[Canapin (Coin-coin le Canapin)]

I’ll merge the topics since you added a bit of info, even if it may be the same issue.