So I had an issue a long time ago where our digest emails stopped working for a extended period of time (I set the ‘suppress digest email after days’ value too high as I wanted to disable it, but this prevented all digest emails from sending).
Now a huge amount of digest emails are clumped together and get sent out on the same day, at the same time. It’s quite a bit of a shotgun and SMTP providers are not a fan.
I believe this also caused an issue where a large amount of bounced emails were reset on the same day causing our under 0.5% bounce rate to spike up to 60%. I’m going to permanently disable all users who reach the bounce threshold of 4 to prevent this in the future.
Is there a way to randomise and re-distribute the digest schedule somewhat evenly? Would appreciate any help.