当社のフォーラムユーザーの一人が、新規ユーザーチュートリアルを完了しようとしていましたが、discobot が送信した最初のメッセージに「ありがとう」と返信した後、ブックマークを行いました。
本来であれば、ブックマークが行われた時点で discobot は次のメッセージを送信すべきですが、チュートリアルが discobot start new user コマンドで再開始されるまで、反応しなくなっていました。
Unless you can repro it on try.discourse.org it’s not a bug. Can you repro it there?
I just tried it, and it worked fine on Try.
My steps were:
- Open PM
- Reply
- Get Uh Oh response
- Bookmark initial PM
- Profit!
About to try
- Open PM
- Reply
- Immediately Bookmark
- will update in a moment… and the update:
- Wait a few seconds (20-ish)
- Get Uh Oh response
- Get Excellent response
- Profit!
「いいね！」 3
I don’t know if thank you is some sort of trigger but this is a repro from meta about 9 hours ago and I’ve still to receive a response.
Here is the same behavior from try !
Maybe I’m unaware but does “thank you” stops the tutorial?
「いいね！」 2
That definitely reproduces it. Instead of responding, Discobot likes the reply and you can go and bookmark the original post and Discobot won’t respond.
I then replied something else, such as, “discobot still there?” and Discobot reponded with “Hi! To find out what I can do, say discobot display help”, it is like it stopped the training.
「いいね！」 3
Sad enough, there are a lot of aged veterans on a forum and they consider “Thank You” a part of their etiquette. Looks like that community is in a big trouble!
Hmm I can’t remember why we had “thank you” or “thanks” stop discobot, I vaguely remember, do you @tgxworld?
We had cases where people thought that discobot was a real human and was replying to it with thank you so we wanted to terminate the tutorial to avoid any further confusion.
「いいね！」 6
Is there a way to add an exception to that?
And hence, all the load is being transferred to the real humans to educate them about the basic usage of discourse.
「いいね！」 2