Discourse sends the activation email to an old email address

support
1

Hi,

I’m having an issue with one of my users who’s trying to log in on our Discourse forum with SSO (with credentials created when signing up to our services). The activation email is sent to an old email we had in store (which the user changed on 25 February).

I tried changing their email address again to see if it forced an update, but it didn’t work.

I can reproduce this consistently when I’m logged in as them.

How can I fix this?

2

There is a site setting called something about sso overrides email. Perhaps it’s not on.

3 Likes
3

Thanks! That seemed to have worked :slightly_smiling_face: I’m checking with the user, but this should be fixed now

3 Likes
5

If it wasn’t obvious, there are some other sso_overrides things that you should probably pay attention to. :wink: