Discourse version at f.example.LTD: NOT FOUND

Hi

I did installed discourse many times. some days i do it a few times.

This time i installed discourse at f.example.LTD

i used servers from Public Cloud - cloud solutions and on-demand resources - OVHcloud

DNS cloudflare ( DNS only and ./discourse-setup finds my DISCOURSE_HOSTNAME )

the error

Discourse version at f.example.LTD: NOT FOUND
Discourse version at localhost: NOT FOUND

happened when i kept the IP address and reinstalled the Ubuntu system to start fresh discourse.

./discourse-doctor

time ./discourse-doctor
DISCOURSE DOCTOR Tue Feb 6 06:08:06 UTC 2024
OS: Linux discourse–c3-4-de1 6.2.0-37-generic #38-Ubuntu SMP PREEMPT_DYNAMIC Mon Oct 30 21:04:52 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

Found containers/app.yml

==================== YML SETTINGS ====================
DISCOURSE_HOSTNAME=f.example.LTD
SMTP_ADDRESS=smtp.eu.mailgun.org
DEVELOPER_EMAILS=i@example.LTD
SMTP_PASSWORD=***
SMTP_PORT=587
SMTP_USER_NAME=i@mg.example.LTD
LETSENCRYPT_ACCOUNT_EMAIL=ssl@example.LTD

==================== DOCKER INFO ====================
DOCKER VERSION: Docker version 24.0.5, build 24.0.5-0ubuntu1~23.04.1

DOCKER PROCESSES (docker ps -a)

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
8f64a8154b21 local_discourse/app “/sbin/boot” 15 minutes ago Up 15 minutes 0.0.0.0:80->80/tcp, :::80->80/tcp, 0.0.0.0:443->443/tcp, :::443->443/tcp app

8f64a8154b21 local_discourse/app “/sbin/boot” 15 minutes ago Up 15 minutes 0.0.0.0:80->80/tcp, :::80->80/tcp, 0.0.0.0:443->443/tcp, :::443->443/tcp app

Discourse container app is running

==================== PLUGINS ====================
- git clone GitHub - discourse/docker_manager: Plugin for use with discourse docker image

No non-official plugins detected.

See discourse/lib/plugin/metadata.rb at main · discourse/discourse · GitHub for the official list.

========================================
Discourse version at f.example.LTD: NOT FOUND

Discourse version at localhost: NOT FOUND

==================== MEMORY INFORMATION ====================
RAM (MB): 3996

           total        used        free      shared  buff/cache   available

Mem: 3811 1501 217 50 2453 2310
Swap: 0 0 0

==================== DISK SPACE CHECK ====================
---------- OS Disk Space ----------
Filesystem Size Used Avail Use% Mounted on
/dev/sda1 49G 11G 38G 22% /

==================== DISK INFORMATION ====================
Disk /dev/loop0: 73.9 MiB, 77492224 bytes, 151352 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes

Disk /dev/loop1: 40.86 MiB, 42840064 bytes, 83672 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes

Disk /dev/loop2: 152.06 MiB, 159444992 bytes, 311416 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes

Disk /dev/loop3: 74.11 MiB, 77713408 bytes, 151784 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes

Disk /dev/sda: 50 GiB, 53687091200 bytes, 104857600 sectors
Disk model: QEMU HARDDISK
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: E232CD77-D3F6-45AA-9A19-E6C002533B04

Device Start End Sectors Size Type
/dev/sda1 227328 104857566 104630239 49.9G Linux filesystem
/dev/sda14 2048 10239 8192 4M BIOS boot
/dev/sda15 10240 227327 217088 106M EFI System

Partition table entries are not in disk order.

==================== END DISK INFORMATION ====================

==================== MAIL TEST ====================
For a robust test, get an address from http://www.mail-tester.com/
Or just send a test message to yourself.
Email address for mail test? (‘n’ to skip) [i@example.LTD]: Sending mail to i@example.LTD. . .
Testing sending to i@example.LTD using smtp.eu.mailgun.org:587, username:i@mg.example.LTD with plain auth.
SMTP server connection successful.
Sending to i@example.LTD. . .
Mail accepted by SMTP server.
Message-ID: a8ae3b5c-98d8-4bf1-8264-40b730bf4ec1@f.example.LTD

If you do not receive the message, check your SPAM folder
or test again using a service like http://www.mail-tester.com/.

If the message is not delivered it is not a problem with Discourse.
Check the SMTP server logs for the above Message ID to see why it
failed to deliver the message.
Replacing: SMTP_PASSWORD
Replacing: LETSENCRYPT_ACCOUNT_EMAIL
Replacing: DEVELOPER_EMAILS
Replacing: DISCOURSE_DB_PASSWORD
Replacing: Sending mail to

==================== DONE! ====================
Would you like to serve a publicly available version of this file? (Y/n) n
Publicly available log not generated.

You can examine the output of this script with
LESS=-Ri less /tmp/discourse-debug.txt

BUT FIRST, make sure that you know the first three commands below!!!

Commands to know when viewing the file with the above command (called ‘less’):
q – quit
/error – search for the word ‘error’
n – search for the next occurrence
g – go to the beginning of the file
f – go forward a page
b – go back a page
G – go to the end of the file

real 3m3.391s
user 0m0.251s
sys 0m0.179s

as test i did install discourse on same server and Ip and point it to other subdomain and did work.

then i did Change the domain name and i back to the error

Discourse version at f.example.LTD: NOT FOUND

now my site f.example.LTD is down. and i don’t know how to debug it.

many thanks in advance

Ali

So f.example.LTD resolves to your current server and you rebuilt?

Have you done many rebuilds so that you’ve hit let’s encrypt rate limits?