Discourse wordpress plugin suddenly not working

Support WordPress
1

Hi all,

Nothing has been changed my end, but as of today, suddenly new posts are not being posted to discourse. When I look at the plugin in wordpress, it now says " You are not connected to Discourse. Check that your connection settings are correct. If the issue persists, enable connection logs and check Logs."

When I check the logs there are lot of errors such as these:

[2024-04-24 13:58:32] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"62","wp_post_id":253237,"http_code":403} 
[2024-04-24 14:02:54] connection.INFO: check_connection_status.failed_to_connect {"error":"wpdc_response_error","message":"An invalid response was returned from Discourse","http_code":403,"http_body":"{\"errors\":[\"You are not permitted to view the requested resource. The API username or key is invalid.\"],\"error_type\":\"invalid_access\"}"} 
[2024-04-24 14:03:18] connection.INFO: check_connection_status.failed_to_connect {"error":"wpdc_response_error","message":"An invalid response was returned from Discourse","http_code":403,"http_body":"{\"errors\":[\"You are not permitted to view the requested resource. The API username or key is invalid.\"],\"error_type\":\"invalid_access\"}"} 
[2024-04-24 14:03:19] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"36","wp_post_id":253086,"http_code":403} 
[2024-04-24 14:03:45] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"59","wp_post_id":253215,"http_code":403} 
[2024-04-24 14:03:54] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"53","wp_post_id":253147,"http_code":403} 
[2024-04-24 14:04:09] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"37","wp_post_id":252899,"http_code":403} 
[2024-04-24 14:04:49] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"61","wp_post_id":253240,"http_code":403} 
[2024-04-24 14:05:17] connection.INFO: check_connection_status.failed_to_connect {"error":"wpdc_response_error","message":"An invalid response was returned from Discourse","http_code":403,"http_body":"{\"errors\":[\"You are not permitted to view the requested resource. The API username or key is invalid.\"],\"error_type\":\"invalid_access\"}"} 
[2024-04-24 14:06:36] connection.INFO: check_connection_status.failed_to_connect {"error":"wpdc_response_error","message":"An invalid response was returned from Discourse","http_code":403,"http_body":"{\"errors\":[\"You are not permitted to view the requested resource. The API username or key is invalid.\"],\"error_type\":\"invalid_access\"}"} 
[2024-04-24 14:07:34] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"13","wp_post_id":252964,"http_code":403} 
[2024-04-24 14:07:40] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"35","wp_post_id":253085,"http_code":403} 
[2024-04-24 14:08:35] connection.INFO: check_connection_status.failed_to_connect {"error":"wpdc_response_error","message":"An invalid response was returned from Discourse","http_code":403,"http_body":"{\"errors\":[\"You are not permitted to view the requested resource. The API username or key is invalid.\"],\"error_type\":\"invalid_access\"}"} 
[2024-04-24 14:08:57] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"22","wp_post_id":253029,"http_code":403} 
[2024-04-24 14:11:25] connection.INFO: check_connection_status.failed_to_connect {"error":"wpdc_response_error","message":"An invalid response was returned from Discourse","http_code":403,"http_body":"{\"errors\":[\"You are not permitted to view the requested resource. The API username or key is invalid.\"],\"error_type\":\"invalid_access\"}"} 
[2024-04-24 14:12:24] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"26","wp_post_id":253043,"http_code":403} 
[2024-04-24 14:12:25] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"54","wp_post_id":253148,"http_code":403} 
[2024-04-24 14:13:21] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"28","wp_post_id":253052,"http_code":403} 
[2024-04-24 14:13:24] comment.ERROR: sync_comments.response_error {"message":"Forbidden","discourse_topic_id":"14","wp_post_id":252992,"http_code":403} 
[2024-04-24 14:14:10] connection.INFO: check_connection_status.failed_to_connect {"error":"wpdc_response_error","message":"An invalid response was returned from Discourse","http_code":403,"http_body":"{\"errors\":[\"You are not permitted to view the requested resource. The API username or key is invalid.\"],\"error_type\":\"invalid_access\"}"}

I tried creating a new key, and saving it in wordpress, but its not working.

2

Hi,

What is the User level and Scope of the API Key that you created?

It should be either:

  • User Level: Single User
  • User: An admin account
  • Scope: Global

Or:

  • User Level: All users
  • Scope: Global

Can you confirm? :thinking:

1 Like
3

I was doing all users > global. But that wasn’t working (it had been working up to this morning). So just now I tried a single user and it seems to finally work.

1 Like