When trying to access our discourse site (hosted by discourse dot com) I get the blank page and “dt7948 is not defined” error in the JS console described previously. Unfortunately going to https://our-site-name.our.domain/safe-mode redirects immediately to the login page and more of the blank page.
From the previous discussion I suspect that this might be an error with a theme, but unfortunately, since the safe-mode trick isn’t working I cannot figure out how to access the site to debug and fix the problem. Does anyone have suggestions?
Hi @pvanheus, to get into safe mode on a “login required” site, the best thing is to go to /u/admin-login, enter your admin email, and enable the safe mode checkbox.
That should send a magic link to your email inbox which will log you in under safe mode, so that you can go to the admin panel and disable the problematic theme.