Email replies filter signatures?

(Imran Jafri) #1

I have not setup email replies, because we are using it for our company support forums, and I don’t want sneaky competitors to get contact details in email signature… if a potential customer choose to post by email …

so the question does it filter out email signature from the replies?

(Wes Osborn) #2

Some signatures are stripped out but with the wide variety of formats and no standard, it is a pretty impossible task to reliably remove every email signature.

If you want to see all the signature formats that are removed, you can review the library that Discourse uses here:

(Andy Logan) #3

I know there was a request earlier for the addition of a reply between the lines style parser where only the stuff between some delimiters would be posted, dropping all the signatures, etc. See Reply by email requires reply at top

I would love to see that implemented, as our marketing team wants people using large, remote graphic signatures with links, and it looks terrible when they get posted. I also have the same concern as most of my sales teams have their phone and other contact in their signatures.

I would even be happy if we just said you have to add the standard "-- " line before your signature, I can teach people to add that without much of an issue. It won’t fix everyone, but it seems simpler than trying to use regex matches to figure out every signature variation.

(Jeff Atwood) #4

I believe that is the standard, not sure – @zogstrip?

(Andy Logan) #5

@codinghorror I didn’t realize that worked, but I tired it out and it seems to have stripped my signature. I asked one of my guys to try it out with his signature block as he runs the larger graphical one. It could be that when we tested before we hadn’t set it up correctly as plain text (Google apps for business shop), but it seems to have worked configured from my Apple mail client connected to Gmail.

Thanks for letting me know!