Hello fellow community managers!
I’ve been thinking about how to best encourage my members to complete their profile. We recently switched from vBulletin to Discourse and many people may not be aware of the nice user cards and profile pages. As a result, I see a lot of posts with default avatars which I believe will lead to lower engagement and less social cohesion in our group.
I’d like to design a way to message users who posted more than a certain number of messages, yet who still have a ‘default’ profile. At minimum, I’d like them to set an avatar image. I’d like to avoid manual work
Some early thoughts:
- Set up a pinned post with information. PRO: easy to do. CON: we already have a lot those and I fear information overload. Also reaches people who have already set up their profile.
- Set up an ‘anti-badge’ that’s triggered when someone makes X posts and has no avatar set up. PRO: automated and targeted. CON: Not sure if the badge query system can do this + not sure if I want ‘anti achievements’. Needs to be kept private to avoid creating a ‘hall of shame’. Needs to be revoked once the avatar is added.
What is your strategy for this?