Error message displaying at login with Linux/Firefox

One of my forum members is getting a problem when trying to log in.

Screenshot 2024-01-27 at 22.02.44

This is happening when the page loads, not when he enters his ID and password.

He runs Linux (Debian) and gets this error consistently with the current ESR version of Firefox (115) - both the package that Debian ships and the tarball of same build direct from [mozilla.org] The problem doesn’t happen with the leading edge version (122).

I’ve checked the site logs and there’s nothing relevant captured.

Is this a known issue? I’m at a loss to explain it.

1 Like

I had that problem too when I used the firefox andriod app to check another bug. But after updating the app the error did not appear again.

2 Likes

Does he have extensions installed that might explain it?

Are there clues in the javascript console?

1 Like

Same issue here on our recently upgraded self-hosted instance.

According to the console it looks like an error related to passkey code:

d@https://forum.torproject.org/assets/chunk.6d10396b901f5b95b67e.d41d8cd9.js:2:2713219
passkeyLogin@https://forum.torproject.org/assets/chunk.6d10396b901f5b95b67e.d41d8cd9.js:2:1422537
passkeyConditionalLogin@https://forum.torproject.org/assets/chunk.6d10396b901f5b95b67e.d41d8cd9.js:2:1436486
installModifier@https://forum.torproject.org/assets/chunk.6d10396b901f5b95b67e.d41d8cd9.js:2:3446468
install/<@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:235491
e.untrack@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:346126
install@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:235483
commit/v<@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:316098
e.track@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:345849
commit@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:316090
commit@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:317219
Nt@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:317384
_renderRoots@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:55445
_renderRootsTransaction@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:55805
_revalidate@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:56273
invoke@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:358129
flush@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:357216
flush@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:358979
_end@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:364062
B/this._boundAutorunEnd@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:360486
[...]
1 Like

That looks familiar. This from my user with the issue.

d@https://d1746m6z0w83jc.cloudfront.net/assets/chunk.fbea45e2f67ab42af7db.d41d8cd9.br.js:2:2700411
passkeyLogin@https://d1746m6z0w83jc.cloudfront.net/assets/chunk.fbea45e2f67ab42af7db.d41d8cd9.br.js:2:1414792
passkeyConditionalLogin@https://d1746m6z0w83jc.cloudfront.net/assets/chunk.fbea45e2f67ab42af7db.d41d8cd9.br.js:2:1428741
installModifier@https://d1746m6z0w83jc.cloudfront.net/assets/chunk.fbea45e2f67ab42af7db.d41d8cd9.br.js:2:3428022
install/<@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:235491
e.untrack@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:346126
install@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:235483
commit/v<@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:316098
e.track@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:345849
commit@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:316090
commit@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:317219
Nt@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:317384
_renderRoots@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:55445
_renderRootsTransaction@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:55805
_revalidate@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:56273
invoke@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:358129
flush@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:357216
flush@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:358979
_end@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:364062
B/this._boundAutorunEnd@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:360486
ajax-error.js:9:12
    l ajax-error.js:9
    p ajax-error.js:95
    passkeyLogin login.js:147

I’m waiting for a response on that one.

I got a reply from the forum member. He uses uBlock Origin and NoScript but the error message appears even when they’re disabled. He also tried moving the config files out the way and downloaded the latest ESR version from Mozilla, so that would have run without any plugins and with a default config.

1 Like

Just to check back in, did this get resolved in the end? I remember there being a couple of tweaks with the passkey over the last couple of months so I’m optimistically hoping for a ‘magically solved’ :magic_wand: :slight_smile: :crossed_fingers:

1 Like

Yes, the magic code fairies have fixed it, apparently. :slightly_smiling_face:

2 Likes

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