Error uploading CSV file for bulk invites

Support
1

Hi -

I have a new (hosted) Discourse site. I’m attempting to upload a CSV file in order to invite 100+ new members. However, every time I try to do this Discourse instantly produces an error:

Sorry, there was an error uploading DiscourseBulk1May2.csv. Please try again.

There does not appear to be any attempt to actually upload the file. On only one occasion did I get an indiction of upload progress, and it never passed beyond 0%.

Any advice would be gratefully received.

2

Hi,

Any relevant error in the browser’s console or <site>/logs when you start uploading? :thinking:

3

There is a limit of 100 users on a Basic plan. Could you try inviting a batch of 50 and seeing if the issue is attempting to invite more than the user limit?

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