Error when updating Discourse to the new version (need urgent support)?

Bug
1

Hello Discourse support team, 1-2 days ago I updated the Discourse version in …/admin/update and then the following errors occurred:

  1. CSS error in Avatar section as attached image even though I have moved, I have checked the old theme for another domain and this error is not encountered (upgrade to the latest theme).

This image is a screenshot of a browser window, likely a web search result, with text and a logo visible. (Captioned by AI)
This image is a screenshot of a browser window, likely a web search result, with text and a logo visible. (Captioned by AI)2560×997 311 KB

  1. And some other errors in the attached image, even though I have rebuilt on the server and enabled the default theme of Discourse, this error is still there.

z5844206244703_e35d4668310fc694fa6b8edf18004e15
z5844206244703_e35d4668310fc694fa6b8edf18004e152560×1492 166 KB

z5844202613970_2acb1af897278d4bbabed468617f4874
z5844202613970_2acb1af897278d4bbabed468617f48742560×1329 237 KB

z5844197297025_13e1bb461b91701e0c503ef5110e07d0
z5844197297025_13e1bb461b91701e0c503ef5110e07d02560×1158 174 KB

The image displays a computer screen with an open web browser showing a search engine results page for "Ap dung short content trong content SEO". (Captioned by AI)
The image displays a computer screen with an open web browser showing a search engine results page for "Ap dung short content trong content SEO". (Captioned by AI)2963×1736 189 KB

I hope to get support to fix this, I am really worried about these errors. Thanks a lot!!!

2

The first error looks like a translation is missing, which isn’t a show-stopper.
My guess is an errant plugin.

Do you have any non-Discourse plugins installed?

What to you see at /admin/logs ?

I just loaded /categories at your site and don’t get an error. Is it still happening?

4 Likes
3

Hi Jay Pfaffman, thank you for your support

Here are my website logs: https://nghienseo.com/logs/ (also because I’m new to Discourse so I don’t know how to look at /logs to find the error I’m having)

I have attached the Plugin I’m using. It’s true that a few days ago I installed 2 more plugins: Stopforumspam vs Calendar.

The image shows a webpage displaying a list of user settings for a service. (Captioned by AI)
The image shows a webpage displaying a list of user settings for a service. (Captioned by AI)2354×1775 169 KB

Currently I don’t have any solution to fix it, please support me. Thank you very much!

4

Remove stop forum spam

3 Likes
6

I removed the stop forum spam plugin but the above errors still remain. :worried: @pfaffman

2 Likes
7

Without being an admin on your site, we can’t view those, could you screenshot the tab perhaps?

Also, are there any errors in the browser console of your site? That could also help narrow down the issue.

2 Likes
8

Hi @Firepup650

Here is my /logs (image attached)

I also rebuilt and some other errors I posted at the beginning of the article

This image appears to be a screenshot of a computer interface displaying a list of user-generated responses or comments. (Captioned by AI)
This image appears to be a screenshot of a computer interface displaying a list of user-generated responses or comments. (Captioned by AI)3782×1241 314 KB

The image shows a computer screen displaying several results from a search or a list of items. (Captioned by AI)
The image shows a computer screen displaying several results from a search or a list of items. (Captioned by AI)3759×1307 331 KB

Image of a computer screen with a web browser open, displaying search results. (Captioned by AI)
Image of a computer screen with a web browser open, displaying search results. (Captioned by AI)3784×1353 356 KB

9

FKB Pro theme has a setting where you can control the solution appearance in the right panel. If Discourse Solved plugin hasn’t installed on your instance then it should keep disabled. So it won’t appear in fkb panel.

The image contains text that seems to be a prompt or instruction for a programmer. (Captioned by AI)
The image contains text that seems to be a prompt or instruction for a programmer. (Captioned by AI)1080×192 32.7 KB

6 Likes
10

Thanks a lot @Don

3 Likes
11

If you’re still having an issue with the site rebuilding.

  • Audit Official plugins with their topics here as some may have been merged with core.
  • Remove any official plugins that have been merged. Trying to install them will prevent rebuild.

If still have a rebuild issue. You can check here to see if a 3rdparty plugin is listed as broken or I unmaintained.

Try commenting out any unofficial plugins. After a successful rebuild uncomment 1 plugin at a time and try a rebuild. When the rebuild fails the last plugin added is one of the plugin(s) that is breaking the site.

2 Likes
12

This image features a computer screen displaying a social media platform with a Vietnamese conversation. The conversation includes a post by a user and a response from another user. The post is written in Vietnamese script, and the response is in English, indicating that the post is in Vietnamese, and the response is a translation of the post. The post appears to be a discussion about the use of social media and the privacy concerns that come with it. The response suggests that the user is concerned about their privacy and the potential for others to use their personal information without their consent. The overall tone of the conversation is one of caution and awareness. (Captioned by AI)
This image features a computer screen displaying a social media platform with a Vietnamese conversation. The conversation includes a post by a user and a response from another user. The post is written in Vietnamese script, and the response is in English, indicating that the post is in Vietnamese, and the response is a translation of the post. The post appears to be a discussion about the use of social media and the privacy concerns that come with it. The response suggests that the user is concerned about their privacy and the potential for others to use their personal information without their consent. The overall tone of the conversation is one of caution and awareness. (Captioned by AI)2811×1392 268 KB

In addition, when replying using quote, the code error is as shown in the picture.

13

The [/quote] has to be on its own line.

[quote=“Toan Nguyen, post:12, topic:327071, username:toanvoc”]
replying using quote
[/quote] doesn’t work

[quote="Toan Nguyen, post:12, topic:327071, username:toanvoc"]
replying using quote
[/quote] 
works

works

In general, it is easier to keep track of your problems if you describe them in separate topics. Then we can mark things that are fixed and it is less likely something gets overlooked

5 Likes