Failed Upgrade Discourse and Plugins

Installation
1

Hi. Tried to upgrade to the new version of Discourse and other plugins by pressing Upgrade All in the Docker Manager. However the upgrade failed.

Last Line was : Spinning up 3 Unicorn worker(s) that were used initially. See below

Discourse Error
Discourse Error1920Ɨ1200 228 KB

Tried restarting process, but now have the following two screens and it does not seem to let me use the Reset Upgrade button.

Tried restart Upgrade
Tried restart Upgrade1920Ɨ1200 99.1 KB

List processes
List processes1920Ɨ1200 135 KB

Welcome any advice. Many Thanks, Simon

2

The error should be higher up in this log.

You gonna have to wait until the background upgrade is done or errors out.

3

Thanks Gavin. It did error out, but I restarted the upgrade, which was probably a mistake. Previously the upgrade bar below ā€œUpgrade discourseā€ was moving until the error notification, but now nothing appears to be happening.

Iā€™ll wait and see if it errors out again.

4

FWIW, my upgrade of the Docker Manager errored out a small while ago with the same ā€œSorry, there was an error upgrading Discourseā€¦ā€, and I just pressed the blue Start Upgrading button again and the Docker Manager successfully updated the second time (though it was slow). Iā€™m currently now updating Discourse itself, and itā€™s taking awhile too.

(1GB Digital Ocean droplet)

5

Thanks Jammyā€¦ If it does error out, I think Iā€™ll just plan to upgrade them one by one.

1 Like
6

My test site has successfully updated now, though it did take longer than normal. My admin UI forces me to upgrade Docker Manager before it will let me ā€˜upgrade allā€™, so that probably helped.

7

Thanks. How long did the whole process take? My progress bar is completely non-active so not sure how long I should wait.

8

My blue bar was moving, so Iā€™m not sure I experienced the same stage as youā€™re getting at the minute. Iā€™m afraid I didnā€™t time it, but I think the last ā€˜Update Allā€™ took about 40 minutes, and the Docker Manager before that about the same?

9

@simonfen are you able to log in via the command line ?

if so, then do an launcher rebuild app

10

If you mean access the black box in the 2nd screenshot above, then I cannot access this. It is just black as in the above pic and unresponsive.

Iā€™ve been waiting over an hour but nothing seems to be changing. Poss 90 mins.

11

no, i mean where you installed discourse the 1st time.

you login via an terminal and run a command

12

I think it seems to have corrected itself. I now have a report saying that all is upgraded except for two plugins that Iā€™ll try and do individually.

I think even though the progress bar was not moving. It was upgrading in the background.

1 Like
13

yes, your version change from 2.8 to Discourse 2.9.0.beta1 and the site is still up.

so the upgrade did work

14

I tried to upgrade the solved plugin and got this error :
Upgrade discourse-solved error.docx (15.5 KB)

Then when I tried to go back to the upgrade page this error :

Discourse Error 2
Discourse Error 21920Ɨ1200 108 KB

Though from my main Discourse page it does seem that the main upgrade has been done successfully.

15

i would recommend doing an ./launcher rebuild app from the terminal.

2 Likes
16

Thanks very much Gavin for your advice.

I didnā€™t install Discourse myself, but Iā€™ll try and work out how to do that.

17

If youā€™re self-hosted, this has some good info in:

1 Like
18

Thanks very much JammyDodger.

1 Like