Hey everyone, hoping I can have some of your insights.
In an effort to keep our Help offering consolidated I’m trying to stay away from having a separate Help section on our website and then additional Help/FAQs in the community. In other words, have people find all their Help/FAQs in community.
But, having all our FAQs as threads in community looks like a long list of topics with no replies.
Has anyone used a plugin or some CSS magic in combination with tags to make the FAQ forum look more like a Help page? Bigger sections to denote tags which then link to forums, or more of a text index on the left and articles on the right