bseed
August 8, 2023, 7:17pm
1
I went to navigate through the server hosted on Digital Ocean, and when I exited the ssh session the forum now is stuck in a loading screen:
Website URL: https://www.hardwareinterviews.fyi/
I’ve tried the following troubleshooting steps like:
Validating the app.yml
Removing deprecated plugins
Tried launching the website in safe-mode (didn’t work)
It’s been rebuilt using
cd /var/discourse
./launcher rebuild app
Any other troubleshooting steps?
Ed_S
(Ed S)
August 8, 2023, 7:24pm
2
When you do the launcher rebuild, you’ll get a log (a transcript) - paste that here, and someone will probably be able to see what’s wrong.
1 Like
That’s incomplete, there’s more to come …
bseed
August 8, 2023, 7:47pm
5
EDIT: Uploaded the transcript file in Google Drive, removed senstive information
Link is attached here: discourse_log.txt - Google Drive
bseed
August 8, 2023, 7:56pm
6
Alternatively, there was a working/stable version of the website a few days ago. Is there any way to navigate back through version control in git to a previous build?
You may want to upload one without any of your sensitive details in, like passwords, etc.
2 Likes
bseed
August 8, 2023, 8:00pm
8
Thanks for the flag! What specific lines do you see this occuring in?
The very bottom section, where it lists the details of your site.
Though it looks like the rebuild was successful though, so I’m not sure what the issue is.
Ed_S
(Ed S)
August 8, 2023, 8:08pm
10
In the case of a failed rebuild, you can I think
./launcher start app
to restart the previous state of play. Might be worth a try but I think it might not apply in your case.
1 Like
bseed
August 8, 2023, 8:08pm
11
@JammyDodger Is it reasonable to expect the website to relaunch within ~30 minutes of rebuilding? Still not seeing anything unfortunately
Going to modify the app.yml to remove all plugins and try again.
Ed_S
(Ed S)
August 8, 2023, 8:21pm
13
Is it possible that a Letsencrypt cert renewal is waiting? Perhaps try
ps auxfc
1 Like
bseed
August 8, 2023, 8:29pm
14
EDIT: Turns out it was an A Record issue on GoDaddy!
Realized I should have opened a separate browser, this is what the screen displays:
Transcript log without cloning any plug-ins:
bseed
August 8, 2023, 8:30pm
15
no luck
USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
root 2 0.0 0.0 0 0 ? S 2020 0:10 kthreadd
root 4 0.0 0.0 0 0 ? I< 2020 0:00 \_ kworker/0:0H
root 6 0.0 0.0 0 0 ? I< 2020 0:00 \_ mm_percpu_wq
root 7 0.0 0.0 0 0 ? S 2020 13:02 \_ ksoftirqd/0
root 8 0.0 0.0 0 0 ? I 2020 893:57 \_ rcu_sched
root 9 0.0 0.0 0 0 ? I 2020 0:00 \_ rcu_bh
root 10 0.0 0.0 0 0 ? S 2020 0:02 \_ migration/0
root 11 0.0 0.0 0 0 ? S 2020 3:27 \_ watchdog/0
root 12 0.0 0.0 0 0 ? S 2020 0:00 \_ cpuhp/0
root 13 0.0 0.0 0 0 ? S 2020 0:00 \_ cpuhp/1
root 14 0.0 0.0 0 0 ? S 2020 3:41 \_ watchdog/1
root 15 0.0 0.0 0 0 ? S 2020 0:02 \_ migration/1
root 16 0.0 0.0 0 0 ? S 2020 17:08 \_ ksoftirqd/1
root 18 0.0 0.0 0 0 ? I< 2020 0:00 \_ kworker/1:0H
root 19 0.0 0.0 0 0 ? S 2020 0:00 \_ kdevtmpfs
root 20 0.0 0.0 0 0 ? I< 2020 0:00 \_ netns
root 21 0.0 0.0 0 0 ? S 2020 0:00 \_ rcu_tasks_kthre
root 22 0.0 0.0 0 0 ? S 2020 0:00 \_ kauditd
root 24 0.0 0.0 0 0 ? S 2020 1:16 \_ khungtaskd
root 25 0.0 0.0 0 0 ? S 2020 0:00 \_ oom_reaper
root 26 0.0 0.0 0 0 ? I< 2020 0:00 \_ writeback
root 27 0.0 0.0 0 0 ? S 2020 0:01 \_ kcompactd0
root 28 0.0 0.0 0 0 ? SN 2020 0:00 \_ ksmd
root 29 0.0 0.0 0 0 ? SN 2020 7:55 \_ khugepaged
root 30 0.0 0.0 0 0 ? I< 2020 0:00 \_ crypto
root 31 0.0 0.0 0 0 ? I< 2020 0:00 \_ kintegrityd
root 32 0.0 0.0 0 0 ? I< 2020 0:00 \_ kblockd
root 33 0.0 0.0 0 0 ? I< 2020 0:00 \_ ata_sff
root 34 0.0 0.0 0 0 ? I< 2020 0:00 \_ md
root 35 0.0 0.0 0 0 ? I< 2020 0:00 \_ edac-poller
root 36 0.0 0.0 0 0 ? I< 2020 0:00 \_ devfreq_wq
root 37 0.0 0.0 0 0 ? I< 2020 0:00 \_ watchdogd
root 41 0.0 0.0 0 0 ? S 2020 61:17 \_ kswapd0
root 42 0.0 0.0 0 0 ? I< 2020 0:00 \_ kworker/u5:0
root 43 0.0 0.0 0 0 ? S 2020 0:00 \_ ecryptfs-kthrea
root 85 0.0 0.0 0 0 ? I< 2020 0:00 \_ kthrotld
root 86 0.0 0.0 0 0 ? I< 2020 0:00 \_ acpi_thermal_pm
root 87 0.0 0.0 0 0 ? S 2020 0:00 \_ scsi_eh_0
root 88 0.0 0.0 0 0 ? I< 2020 0:00 \_ scsi_tmf_0
root 89 0.0 0.0 0 0 ? S 2020 0:00 \_ scsi_eh_1
root 90 0.0 0.0 0 0 ? I< 2020 0:00 \_ scsi_tmf_1
root 96 0.0 0.0 0 0 ? I< 2020 0:00 \_ ipv6_addrconf
root 105 0.0 0.0 0 0 ? I< 2020 0:00 \_ kstrp
root 122 0.0 0.0 0 0 ? I< 2020 0:00 \_ charger_manager
root 172 0.0 0.0 0 0 ? S 2020 0:00 \_ scsi_eh_2
root 173 0.0 0.0 0 0 ? I< 2020 0:00 \_ scsi_tmf_2
root 215 0.0 0.0 0 0 ? I< 2020 0:00 \_ ttm_swap
root 292 0.0 0.0 0 0 ? I< 2020 0:00 \_ raid5wq
root 345 0.0 0.0 0 0 ? I< 2020 9:26 \_ kworker/0:1H
root 346 0.0 0.0 0 0 ? I< 2020 11:17 \_ kworker/1:1H
root 347 0.0 0.0 0 0 ? S 2020 33:02 \_ jbd2/vda1-8
root 348 0.0 0.0 0 0 ? I< 2020 0:00 \_ ext4-rsv-conver
root 432 0.0 0.0 0 0 ? I< 2020 0:00 \_ iscsi_eh
root 446 0.0 0.0 0 0 ? I< 2020 0:00 \_ ib-comp-wq
root 450 0.0 0.0 0 0 ? I< 2020 0:00 \_ ib-comp-unb-wq
root 452 0.0 0.0 0 0 ? I< 2020 0:00 \_ ib_mcast
root 454 0.0 0.0 0 0 ? I< 2020 0:00 \_ ib_nl_sa_wq
root 460 0.0 0.0 0 0 ? I< 2020 0:00 \_ rdma_cm
root 6534 0.0 0.0 0 0 ? I< 2020 0:00 \_ xfsalloc
root 6535 0.0 0.0 0 0 ? I< 2020 0:00 \_ xfs_mru_cache
root 6541 0.0 0.0 0 0 ? S 2020 0:00 \_ jfsIO
root 6544 0.0 0.0 0 0 ? S 2020 0:00 \_ jfsCommit
root 6545 0.0 0.0 0 0 ? S 2020 0:00 \_ jfsCommit
root 6546 0.0 0.0 0 0 ? S 2020 0:00 \_ jfsSync
root 16598 0.0 0.0 0 0 ? I 19:39 0:02 \_ kworker/1:0
root 16613 0.0 0.0 0 0 ? I 19:39 0:01 \_ kworker/0:0
root 20009 0.0 0.0 0 0 ? I 19:56 0:01 \_ kworker/u4:0
root 23639 0.0 0.0 0 0 ? I 20:13 0:00 \_ kworker/u4:1
root 25994 0.0 0.0 0 0 ? I 20:20 0:00 \_ kworker/0:2
root 26019 0.0 0.0 0 0 ? I 20:20 0:00 \_ kworker/1:2
root 28657 0.0 0.0 0 0 ? I 20:25 0:00 \_ kworker/0:1
root 1 0.0 0.2 225420 4180 ? Ss 2020 30:06 systemd
root 441 0.0 0.0 105904 32 ? Ss 2020 0:00 lvmetad
root 1023 0.0 0.0 110484 788 ? Ssl 2020 38:21 irqbalance
root 1028 0.0 0.0 70608 204 ? Ss 2020 1:36 systemd-logind
daemon 1045 0.0 0.0 28332 28 ? Ss 2020 0:00 atd
root 1053 0.0 0.0 832588 0 ? Ssl 2020 7:12 lxcfs
message+ 1057 0.0 0.0 50396 1148 ? Ss 2020 58:31 dbus-daemon
root 1081 0.1 0.5 1055416 10836 ? Ssl 2020 1884:04 containerd
root 27623 0.0 0.2 109108 5580 ? Sl 20:22 0:00 \_ containerd-shim
root 27652 0.0 0.1 6828 2284 pts/0 Ss+ 20:22 0:00 \_ boot
root 28232 0.0 0.0 2396 232 pts/0 S+ 20:22 0:00 \_ runsvdir
root 28233 0.0 0.0 2244 364 ? Ss 20:22 0:00 \_ runsv
root 28243 0.0 0.0 6676 1588 ? S 20:22 0:00 | \_ cron
root 28234 0.0 0.0 2244 244 ? Ss 20:22 0:00 \_ runsv
root 28241 0.0 0.1 151120 3072 ? Sl 20:22 0:00 | \_ rsyslogd
root 28235 0.0 0.0 2244 356 ? Ss 20:22 0:00 \_ runsv
1000 28239 0.1 0.1 15312 3272 ? S 20:22 0:00 | \_ unicorn_launche
1000 28275 2.6 13.4 497752 274956 ? Sl 20:22 0:11 | \_ ruby
1000 28367 1.4 18.2 943496 373008 ? SNl 20:22 0:06 | | \_ ruby
1000 28376 0.8 16.1 837228 329136 ? Sl 20:22 0:03 | | \_ ruby
1000 28384 0.8 16.0 818540 326580 ? Sl 20:22 0:03 | | \_ ruby
1000 28392 0.9 15.9 818540 325748 ? Sl 20:22 0:03 | | \_ ruby
1000 28400 0.9 16.1 837228 329516 ? Sl 20:22 0:03 | | \_ ruby
1000 28889 0.0 0.1 13816 2212 ? S 20:29 0:00 | \_ sleep
root 28236 0.0 0.0 2244 252 ? Ss 20:22 0:00 \_ runsv
root 28246 0.0 0.3 53336 6660 ? S 20:22 0:00 | \_ nginx
www-data 28260 0.0 0.3 55136 7108 ? S 20:22 0:00 | \_ nginx
www-data 28262 0.0 0.1 55136 4016 ? S 20:22 0:00 | \_ nginx
www-data 28263 0.0 0.1 53564 2456 ? S 20:22 0:00 | \_ nginx
root 28237 0.0 0.0 2244 336 ? Ss 20:22 0:00 \_ runsv
root 28244 0.0 0.0 2392 344 ? S 20:22 0:00 | \_ svlogd
systemd+ 28245 0.0 1.6 352056 33996 ? S 20:22 0:00 | \_ postmaster
systemd+ 28269 0.0 0.4 352156 9716 ? Ss 20:22 0:00 | \_ postmaster
systemd+ 28270 0.0 0.2 352056 5568 ? Ss 20:22 0:00 | \_ postmaster
systemd+ 28271 0.0 0.6 352056 13852 ? Ss 20:22 0:00 | \_ postmaster
systemd+ 28272 0.0 0.4 352736 8204 ? Ss 20:22 0:00 | \_ postmaster
systemd+ 28273 0.0 0.2 68300 5684 ? Ss 20:22 0:00 | \_ postmaster
systemd+ 28274 0.0 0.3 352612 6584 ? Ss 20:22 0:00 | \_ postmaster
systemd+ 28298 0.3 1.7 364200 36280 ? Ss 20:22 0:01 | \_ postmaster
systemd+ 28408 0.0 1.6 358656 32812 ? Ss 20:22 0:00 | \_ postmaster
systemd+ 28764 0.0 1.2 354496 24932 ? Ss 20:27 0:00 | \_ postmaster
root 28238 0.0 0.0 2244 376 ? Ss 20:22 0:00 \_ runsv
root 28240 0.0 0.0 2392 320 ? S 20:22 0:00 \_ svlogd
message+ 28242 0.2 0.7 65448 14408 ? Sl 20:22 0:01 \_ redis-server
root 1088 0.0 7.1 1343060 145676 ? Ssl 2020 204:13 dockerd
root 27605 0.0 0.1 479272 3856 ? Sl 20:22 0:00 \_ docker-proxy
root 27617 0.0 0.1 479272 4056 ? Sl 20:22 0:00 \_ docker-proxy
root 1091 0.0 0.0 16412 8 ttyS0 Ss+ 2020 0:00 agetty
root 1110 0.0 0.0 187688 0 ? Ssl 2020 0:00 unattended-upgr
root 1996 0.0 0.1 76916 2304 ? Ss 2020 0:05 systemd
root 1998 0.0 0.0 191496 0 ? S 2020 0:00 \_ (sd-pam)
root 6664 0.0 0.0 78632 24 tty1 Ss 2020 0:00 login
root 6796 0.0 0.0 23324 16 tty1 S+ 2020 0:00 \_ bash
uuidd 22263 0.0 0.0 28596 0 ? Ss 2020 0:00 uuidd
root 13721 0.0 0.0 287988 92 ? Ssl 2020 58:28 accounts-daemon
root 18693 0.0 0.0 72304 512 ? Ss 2021 28:57 sshd
root 12998 0.0 0.0 105692 408 ? Ss 18:08 0:01 \_ sshd
root 13122 0.0 0.1 23212 2468 pts/0 Ss 18:08 0:00 \_ bash
root 21472 0.0 0.0 24148 1132 pts/0 T 18:27 0:00 \_ nano
root 28890 0.0 0.1 40256 3528 pts/0 R+ 20:29 0:00 \_ ps
root 27263 0.0 0.0 288884 516 ? Ssl 2022 13:12 polkitd
root 8885 0.0 0.3 171516 7248 ? Ssl 2022 0:01 networkd-dispat
root 1326 0.0 0.0 31756 556 ? Ss 2022 1:01 cron
syslog 31315 0.0 0.0 263048 224 ? Ssl 2022 11:37 rsyslogd
root 8247 0.0 0.0 45096 1348 ? Ss 2022 1:15 systemd-udevd
systemd+ 16957 0.0 0.0 71856 1596 ? Ss 2022 0:32 systemd-network
systemd+ 16979 0.0 0.0 70624 1940 ? Ss 2022 0:32 systemd-resolve
systemd+ 17019 0.0 0.0 141784 496 ? Ssl 2022 0:36 systemd-timesyn
root 17048 0.0 1.1 306728 23792 ? S<s 2022 42:28 systemd-journal
do-agent 15930 0.0 0.4 1310900 8624 ? Ssl May13 15:56 do-agent
pfaffman
(Jay Pfaffman)
August 8, 2023, 8:34pm
16
tail /var/discourse/shared/standalone/log/var-log/nginx/error.log
1 Like
Ed_S
(Ed S)
August 8, 2023, 8:35pm
17
Not sure what’s happening… if there’s nothing in the nginx error log, perhaps see over here:
If you ssh to your server, and try
wget -q --timeout=3 https://localhost/privacy -O - |egrep generator
does that work?
How about
wget -q --no-check-certificate --timeout=3 https://localhost/privacy -O - |egrep generator
How about if you put your full URL in there instead of localhost? Try both versions of the command.
bseed
August 8, 2023, 8:53pm
19
Tried a couple of the troubleshooting steps like:
Makes sense why the web_only command failed, I only have one container
Ed_S
(Ed S)
August 9, 2023, 6:30am
20
Just to note - you solved your problem, it was DNS, you edited an earlier reply and marked it as a solution.
4 Likes
system
(system)
Closed
September 8, 2023, 6:31am
21
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