I’ve been lurking here for a couple of months. I just started in my role as the Director of Community and am learning Discourse as I go. First - huge thanks to all the folks here who have filled this site with so much useful information. I’m here a lot searching and digesting. However, I am not a technical person (though I can hand code HTML as fast as I can type… old school!).
As a site admin who can really only CONFIGURE Discourse, it’s often a challenge for me to find the answers to my questions in the community. There are a LOT of discussions that are aimed at technical audiences, and I can’t tell if they pertain to my questions or not. I assume that as Discourse grows, there will be more non-technical users like myself who will need a more curated experience to the kinds of content here.
It may mean a new category for admins with non-technical posts and how tos. Maybe it’s a whole different community that could cover the “soft skills” of community management too. I don’t know, but I would love to figure it out. I would be happy to spend some time helping to figure out what that would look like if any others feel like this is also useful.