When I use StackExchange, I’m able to help someone who has problems with English or who isn’t used to discussing things in a technical setting with their question phrasing by editing their question. How do I accomplish the same thing with Discourse?
My lab currently runs a Discourse instance for our research topics and supporting our software package Nengo. Because Nengo is so small, we can’t really make a tag on StackOverflow for supporting it. Additionally, there are many subjective or open questions about Nengo, so having a Discourse instance makes sense. Academia being the international thing it is, we occasionally get international posters who haven’t totally grasped the subtleties of effective technical communication. This is totally understandable, however I would like some guidance on how to approach teaching them these guidelines, just as I was once taught them via StackExchange.
When I say guidelines, I mean things like:
- Correct spelling
- Not using greetings/sign-offs/signatures
- Writing a good title
- Breaking their question into understandable chunks
- Inserting links to clarify obscure references
How should I go about informing them about these guidelines? A link to community guidelines as the beginning of a public reply feels a bit impersonal/rude. Messaging them directly seems better, but a bit impractical, since if I suggested an edit to them they wouldn’t just be able to hit a button to accept it. Would a “suggested edit” message template for moderators make more sense?