How to reply to staged user through discourse?

Hi there!

Some messages arrive on my Discourse through a category email in. When they come from a non registered user, that creates a distant staged user.

Is there a way to have Discourse send back to this user the replies to its message?

Thanks for your help!


By distant user, do you mean staged user?

If yes, then they get notified on any reply to the topic/post they send an email to. See this guide for details, specifically:


Yes, you’re right (I’ve edited the title of the topic). I was influenced by the french translation, sorry. OK so I understand it works out of the box! Thanks! I’ve never noticed it because the emails are generally redirected to private categories to avoid annoying most of users with it.

I feel like I have to rethink our strategy… :thinking:


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