Staged users in our community are not receiving user_replied notifications for the topics they created by email. They’re receiving other emails, like post_approved and user_private_message, but not reply notifications. I don’t see them listed in the skipped or bounced emails either.
Any idea if this is a known issue or how I might be able to figure out what’s going wrong? Maybe there’s a setting I’m missing?
Our community is currently on version 3.1.0.beta4. I’ve confirmed that normal users receive user_replied notifications, and also that reply by email is enabled.
If there are any other details I can provide, I’m happy to do so. Thanks!