On a big import, I see users who are getting mail rejected with “inactive” user. I’d assumed that they were forwarding mail from xx@y.com and replying from zzz@a.com, but that’s not the case. I can see in the message they reply to the unsubscribe link, and it is for their email address.
When I visit that user’s account, I see that the user is not activated.
I thought that inactive users could not receive mail. Is that wrong?
That’s what I think too. Active is a field in the user table, so it doesn’t seem like an easy way for the database to be broken, though I just had an issue with two topics with the same id. Maybe this problem will go away after the recent restore and upgrade.
Yeah. That’s what I had assumed too, but I looked at the included text from their reply and it had an unsubscribe link with their inactive email address. Strange.
Does this user have multiple accounts with multiple emails?
Since you’ve implied the database is really screwed up here (two topics with the same id) plus your other “database is corrupt” topic, I’m going with that