Install emailing using Namecheap email hosting

Product Support Self-hosting

AI-generated summary

A user, mootzoo, seeks help installing Discourse with Namecheap email hosting, noting that emails aren’t being received despite working between personal and domain emails. They configured the app.yml with Namecheap’s SMTP settings but faced issues. riking questions if the login password matches the SMTP password, as they often differ. Stephen suggests testing the email account with an email client. mootzoo later resolves the issue by switching to Zoho Mail and thanks the community. codinghorror asks for clarification on the problem. microhit then asks if Namecheap email service can be used instead of Mailjet.

1

Trying to install discourse.

Domain is hosted my Namecheap.
Using Namecheap email hosting. address is set to admin@mydomain.com
Using Digital Ocean for VPS Hosting.
Email between me@gmail.com - admin@mydomain.com work fine (both ways)
Not receiving the email from the Discourse install. Cannot activate.

in the app.yml:
developer emails admin@mydomain.com
smtp server: mail.privateemail.com
Port 587
admin@mydomain.com
mypassword (that i login with on the web email hosting)

Any help would be appreciated.

Thanks!

2

Please list your results from every step of the email troubleshooting howto topic.

3

Are you sure that the mail server password is the same as your login password…?

4

For namecheap it isn’t, no.

A good step to test any mail account is to connect it to mail.app, windows mail or similar.

5

first time setting up a system like this…and I didn’t have a clear picture on how it all works.

figured it out, using zoho mail.

thanks for the help.

6

What was the problem?

7

sorry for posting on old post

I use Namecheap for my domains and have also subscribed to email service for respective domains.

Can i integrate Namecheap email service to work with Discourse instead of free Mailjet account?