Hello,
There was some report in our Community about the chat message read state not working correctly. The unread badge still there if they read all message in the channel. Finally, today we figured out what’s causing this.
Repro:
- Write a message in a channel with
userA
. (the unread badge will show up touserB
(non-staff)) - As a staff delete the message what
userA
sent. - Open the channel with
userB
. (userB
can’t read the message and the unread badge won’t disappear. Even if try it with Shift + esc combination.)
It seems this is happening if the channel latest message has been removed by a staff. If a new message comes the unread badge disappear.
Thank you