I can’t figure out how to use the “mark topics unread” feature. In the keyboard shortcuts panel I see that there’s the Shift+u shortcut for it, but in any situation where I type that it does absolutely nothing. The shortcuts window doesn’t help with this, which is actually a more general symptom – the list there is too flat, with not enough context to explain where to use each shortcut.
Come to think of it, I don’t know how to activate this feature with the mouse, either. I literally see nothing else on the site that refers to it; other than the checkbox in Preferences → Interface, which I have of course checked.
All of the above applies equally to this site (meta) and 5-10 ish other discourse powered sites I follow. What am I missing?
If you have otherwise “Mark unread”, the topic would look like it is unread and stay indicated as such (black). Unread numbers would show up as well if you do something like “track all topics in Support”.
What confuses me, and I believe also what confused me before I posted, was that the topic does not immediately appear in the lists where it should. Like, my “home” page is New, but when I come in and there are unread topics, there is a separate Unread tab with a count. But after I do Shift+u in a topic, I’m thrown back “Home” and there is no Unread tab. But then it appears if I wait a while and refresh.
It’s the same async or polling approach that always infuriates me with Gmail
It is getting a bit confusing for me too – if you think there’s a bug or a UX issue somewhere, perhaps you can try laying out some steps (step 1, do this, step 2, do that) to reproduce what you think is odd. This way our team can try and walk through the same experience and determine if this is intended.