Moderator not able to move topic

AI-generated summary

A moderator reported being unable to move a topic from a public to a private area, encountering errors when attempting to move it to a new topic or thread. The user suspected it might be related to trust levels, as their forum only has two member types (paying and non-paying), with paying members at level 2. Moin clarified that selecting all posts prevents moving to a new topic. Jagster noted that moving a topic is done by changing its category. JammyDodger explained that moderators cannot split posts into a new topic like admins can, but can convert a whole topic into a PM — however, if the destination is a private category (not a PM), then changing the category is the correct method. The original poster confirmed the advice was helpful and informed the moderator of the correct procedure. anon48433008 thanked everyone for clarifying the misunderstanding.

A moderator reported the inability to move a topic from a public to a private area and gave this photo

I expected him to move it to a new topic which was not available for him as it was me

and he also got the error trying to move it to another thread

What can I check or correct?

My only observation which I did not attempt to change is due to the nature of my forum I only have two types of members, paying and not paying, there are no auto bumps paying are level 2 members

I’ll try to recreate the situation and bump his trust level but if that is the case, level 2 prohibits his ability to moderate I have to guess that’s an oversight in how these permissions are intended to work?

Did the moderator select all posts in the topic? Then you cannot move to a new topic.

Topic will move when category is changed. That’s it.

Moderator’s don’t have the ability to split posts into a new message the same as admins, but they can convert a whole topic into a PM using the option in the topic wrench.

Sorry, I may have misread what the issue was.

If the private area is another category rather than a PM, then Moin and Jagster are correct. You’d change the category of the topic rather than use the ‘select post’ functions. You can only create a new topic when splitting out posts rather than moving a whole topic.

Yeah, I did as well and you guys set me straight so I let him know the correct method, thank you all