New user unable to send a message to discobot

[debryc (Deborah Chang)]

I followed these directions to rename and update welcome message

Customize Discobot

How to Customize Discobot Discobot may be customized to match your community’s persona (or look and feel). The admin user can edit all facets of Discobot. The Discobot is a user like any other user in your community, so you can change any aspect of the user profile the same as you would your profile. Customizing the Discobot User: In Admin, select Users and select the user discobot avatar [image] Go to the user profile, press the edit button on the avatar Select Preferences or you…

Yes, new users get the message when they sign up and log in for the first time.

I am able to use the link I shared and send a message to discobot when I’m on my staff account but I cannot when I’m on my new user account.