On unliking posts

After you hit the :heart: button below a post, a timer begins after which you can no longer revert that action. I don’t know how long that is, but five to ten minutes it seems.

A user created a topic and has been in the habit of “liking” (:heart:) every follow-up. And then today realized that one of those posts contains content s/he finds abhorrent. When the user couldn’t unlike it, s/he flagged it for moderation, and us moderators have been unable to assist.

A little more specifics: this is a Discourse hosted install, which I will not name. I am a moderator there, not admin. The topic is for youtube videos, and post liked links to a video that doesn’t break rules, but does treat suicide in a frivolous manner. Apparently the user liked the post, then watched the video, then found the timer had run out.

What options are there?

1 Like

The admin can increase post undo action window mins temporarily if needed.

6 Likes

So: increase timer, ask user to unlike, then reset timer.

And in the meantime (haha), it’s open for everyone to unlike if they want (but they won’t know)?

2 Likes

Staff should be exempt from the post undo action window. Maybe a feature for future addition?

1 Like

Even if they were, there’s no UI to remove a specific like which isn’t your own.

That’s quite a lot of engineering instead of “look before you like”.

3 Likes

It’s interesting how rarely this has come up. I agree the workaround is a bit awkward, but… it’s so rare.

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