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This is not correct. You can close the browser during the update process and it will still continue.
It is possible that the update was not yet finished. Sometimes you have to wait a few minutes and then after a hard refresh the site will come back.
But yes if you can the command line update is always going to work more smoothly, though your site will be offline during the entire update process which can take a little while depending on what all is being updated.
The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience.
Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it.
No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site’s feedback category.