Option to show group private forums via the group page

(Brian Adams) #1

It would be nice to have an option on the group page, perhaps below “members” that shows the private “categories” that this group has a membership for.

This would help with the case that I have users that are “afraid” to post to the private categories. This fear stems from a post process that starts from a “general” view of all categories. They don’t trust themselves to always select the private forum from the dropdown of all forums.

If they were already in the private category before posting, and the category defaults correctly, they would be okay as they assume starting a post from the private area keeps it private. And while yes, they can navigate to the forum manually to begin with, there is something about just picking out the private forum from a list of all forums that they are not comfortable with.

This method would provide a route for those users to navigate to the private forums via their group membership. By going through the group first, they essentially have qualified in their mind that they are in a private section. Any navigation within that area would keep them in the “private section” thus making them feel more confident with posting in those categories.

To make the process even more complete, adding the option to “hide” private categories from the front page would re-enforce the aforementioned mental model. If a user wanted to get to the group categories they would have to tunnel through the group first. Of course, going down this path would also potentially justify enhancing the group default page to be a “group” filtered version of the current home page.

And of course, bringing your group membership out to the main page completes the workflow.

Where selecting the group would show you a list of the groups you are part of with the links to dive in to those group pages.

(Jeff Atwood) #2

I agree with much of this, but why can’t they learn to look for the lock icon which means secure, just like in the browser?

(Brian Adams) #3

So my glib response: Not sure how successful that whole lock thing has been. https://discussions.apple.com/thread/4970444?tstart=0

My highly scientific response :wink:

Okay. So beyond simply the frame of mind to going to a “protected area”, there is the following:

  • The lock disappears after you select the post when when posting. There is no indicator that it is a private group at this point.

  • When navigating in and out of posts in the latest section of the page, with the private and non-private content intermixed, people lose mental context to the category the post is actually inside. (Yes, I know there is a reference at the top of the page) They actually get freaked out thinking the private content is available to anyone before they realize that oh no, there is actually a lock symbol up at the top… but then they ask ‘locked for who?’, but it does not matter at that point because their trust is the system has been shaken. They simply opt not to post.

(Kane York) #4

You can try applying CSS styles to the page background based on the category. The body tag gets a category-feature class in this topic.

(Jeff Atwood) #5

OK, I can definitely support adding some categories that have this specific group allowing access in the left panel of the group page. @techapj can you add this to your list for eventual work?